SmartUs does not create user accounts
SmartUs can be used without registration, login, or a developer-operated account. There is therefore no SmartUs account to delete.
Delete data directly in the app
Saved TV connection information is stored on the Android or iOS device. It can include the TV display name, connection type, local IP address or host, pairing token or key, random local record and app-to-TV connection identifiers, network device identifier, Wi-Fi MAC address, and protected credentials used by supported secure-pairing protocols.
- Open SmartUs and select the saved TV.
- Use the delete control for the TV to remove its saved app-side connection record and associated app-managed secure-pairing identity.
- To keep the TV entry but remove its app-side pairing credentials and create a new connection identity, choose Reset pairing.
On Android, app data can also be removed from Settings by choosing Apps, SmartUs, Storage, and then Clear data. Uninstalling SmartUs removes its normal private app storage. Because iOS may retain Keychain items after an app is uninstalled, iOS users who want to remove a protected pairing identity should use Delete TV or Reset pairing in the latest version of SmartUs before uninstalling.
Submit a deletion request
Falido cannot remotely view or delete saved TV connection records because SmartUs does not upload them to a Falido-operated server. Use the on-device steps above to delete those records. You may email Falido to request deletion of identifiable support correspondence or other information under Falido's control. Please identify the application as SmartUs and briefly describe the request. Do not send passwords, government identification, pairing tokens, or other sensitive information.
Email a deletion requestRequests are reviewed and handled according to applicable law. Falido may ask for limited information needed to locate a developer-controlled record, but will never ask for your password or TV pairing token.
What will be deleted
- Any SmartUs support correspondence and related records under our control that can reasonably be identified and are not required for legal or security purposes
- Saved TV connection records when the user follows the on-device deletion steps
- App-side pairing tokens, connection identifiers, network identifiers, Wi-Fi MAC addresses, and app-managed protected pairing identities associated with the selected TV when it is deleted
- App-side pairing credentials and app-managed protected pairing identity when pairing is reset
Third-party service data
SmartUs uses Google AdMob and Google Analytics for Firebase. Advertising and analytics data may be processed by Google under its policies and product settings. We will review requests concerning data under our control and provide applicable instructions for Google privacy controls when needed.
Users can manage advertising and tracking choices in Android or iOS settings and can use the SmartUs privacy-options control where it is available.
How Google uses information from sites or apps that use its services · Google Privacy Policy
Retention
Saved TV records remain until the user deletes the TV, resets pairing, clears app storage, or uninstalls SmartUs. Operating systems may apply separate retention rules to protected key material, as described above. Support correspondence may be retained only as long as reasonably necessary to complete the request, prevent abuse, and meet legal obligations. Google service data follows Google's applicable retention controls and policies.
Türkçe özet
SmartUs kullanıcı hesabı oluşturmaz. Android veya iOS cihazınızda kayıtlı TV bağlantı verilerini ve uygulama tarafından yönetilen güvenli eşleştirme kimliğini, uygulamadaki TV'yi silme denetimini kullanarak kaldırabilirsiniz. TV kaydını koruyup yalnızca uygulama tarafındaki eşleştirme bilgilerini yenilemek için Eşleşmeyi sıfırla seçeneğini kullanın. Android'de uygulama verileri Ayarlar > Uygulamalar > SmartUs > Depolama > Verileri temizle yoluyla da kaldırılabilir. iOS, uygulama kaldırıldıktan sonra Anahtar Zinciri öğelerini saklayabileceğinden, uygulamayı kaldırmadan önce SmartUs'ın güncel sürümündeki TV'yi silme veya eşleştirmeyi sıfırlama seçeneğini kullanın.
Falido, cihazınızda kayıtlı TV bilgilerine uzaktan erişemez veya bunları uzaktan silemez. Falido'nun kontrolündeki destek yazışmalarının silinmesini istemek için furkanalidonmezz@gmail.com adresine e-posta gönderin. E-postanıza parola, TV eşleşme anahtarı veya kimlik belgesi eklemeyin.